Last updated: December 23, 2025
This privacy policy is provided pursuant to EU Regulation 2016/679 (GDPR) and describes how the personal data of users who visit and purchase on the Vivai Miano website are processed.
1. Data Controller
Vivai Miano
Registered office: Via Sottotenente Rosario Livoti, 15,
98056 – Mazzarrà Sant’Andrea (ME) – Italy
Email: info@vivaimiano.com
The Controller determines the purposes and means of personal data processing.
2. Types of data processed
We may collect and process the following categories of personal data:
Identification and contact data
First name, last name, address, shipping and billing address, email, telephone number.
Payment data
Payments are handled by certified third-party providers. We do not directly store full credit card details.
Order data
Products purchased, amounts, returns, order history.
Navigation data
IP address, browser type, operating system, website usage information.
Communication data
Information provided via email, contact forms or customer support.
3. Purpose of processing
Personal data is processed for the following purposes:
Contract execution
Order management, product shipping, invoicing, customer support.
Legal compliance
Tax, accounting, and regulatory obligations.
Technical website management
Security, fraud prevention, proper website functioning.
Marketing (only with prior consent)
Sending promotional communications via email and advertising activities.
4. Legal basis for processing
Data processing is based on:
- Art. 6.1.b GDPR – Performance of a contract
- Art. 6.1.c GDPR – Legal obligations
- Art. 6.1.a GDPR – Consent of the data subject (marketing, non-technical cookies)
- Art. 6.1.f GDPR – Legitimate interest of the Controller (website security)
5. Processing methods
Processing is carried out using electronic and paper-based tools, in compliance with the principles of lawfulness, fairness, transparency, and security.
6. Data retention
Personal data is retained for the following periods:
- Purchase and tax data: 10 years (legal obligation)
- Account data: until account deletion
- Marketing data: until consent is withdrawn
- Navigation data: as indicated in the Cookie Policy
7. Disclosure of data to third parties
Data may be disclosed to:
- technical and logistics service providers
- couriers and payment systems
- Shopify, which provides the e-commerce infrastructure
- Data is not sold to third parties.
8. Transfer outside the EU
Some data may be transferred outside the European Economic Area.
In such cases, the transfer occurs through Standard Contractual Clauses or other safeguard mechanisms provided by the GDPR.
9. Data subject rights
Users can exercise the following rights at any time:
- data access
- rectification
- erasure
- restriction of processing
- data portability
- objection
- withdrawal of consent
Requests can be sent to: info@vivaimiano.com
You can lodge a complaint with the Italian Data Protection Authority
👉 www.garanteprivacy.it
10. Data of minors
The website is not intended for users under 18 and we do not intentionally collect personal data from minors.
11. Changes to the Privacy Policy
This policy may be updated. Changes will be published on this page.
COOKIE POLICY
1. What are cookies
Cookies are small text files that websites send to the user's device, where they are stored and then retransmitted to the site upon the next visit.
2. Types of cookies used
Technical cookies (necessary)
- ensure the proper functioning of the site
- do not require consent
Statistical cookies (anonymized)
- used for aggregated traffic analysis
- may require consent if not anonymized
Marketing and profiling cookies
- used to display personalized ads
- require explicit user consent
3. Third-party cookies
The website may use third-party cookies (e.g., analytics services, social media, advertising).
The detailed list is available in the cookie banner and consent settings.
4. Consent management
Upon first access, the user can:
- accept all cookies
- reject non-essential cookies
- customize preferences
Consent can be modified or withdrawn at any time via the cookie banner.
5. How to disable cookies from the browser
Users can also manage or disable cookies through their browser settings.
6. Cookie Policy Updates
This Cookie Policy may be subject to changes over time.